Certificate in Service Excellence for Business (26 Weeks)
Canada
Bachelor Degree
26 Week(s)
24 June 2024
4.5 IELTS
About the course
By the end of this program, students will be able to: Modify and develop service strategies to reflect current and developing trends in the customer service industry. Demonstrate occupational skills, roles, and responsibilities to create a positive customer service experience. Apply customer service strategies and models in service occupations to enhance the customer service experience. Demonstrate effective and professional oral and written communication in the workplace. Conduct oneself in a professional and ethical manner in changing environments by applying various personal and interpersonal frameworks.
- Internships
Start dates and prices
Course fees are indicative and should be used as a guide. Speak to a counsellor to get an accurate price.
- Duration: 26 Week(s)
- Fees: Not available
Intake | Location |
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March, 2024 | Toronto |
March, 2024 | Vancouver |
May, 2024 | Toronto |
May, 2024 | Vancouver |
June, 2024 | Toronto |
June, 2024 | Vancouver |
August, 2024 | Toronto |
August, 2024 | Vancouver |
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November, 2024 | Toronto |
November, 2024 | Vancouver |
January, 2025 | Toronto |
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August, 2025 | Toronto |
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September, 2025 | Toronto |
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September, 2025 | Toronto |
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November, 2025 | Toronto |
November, 2025 | Vancouver |
January, 2026 | Toronto |
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September, 2026 | Toronto |
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November, 2026 | Toronto |
November, 2026 | Vancouver |
January, 2027 | Toronto |
January, 2027 | Vancouver |
February, 2027 | Toronto |
February, 2027 | Vancouver |
March, 2027 | Toronto |
March, 2027 | Vancouver |
May, 2027 | Toronto |
May, 2027 | Vancouver |
June, 2027 | Toronto |
June, 2027 | Vancouver |
August, 2027 | Toronto |
August, 2027 | Vancouver |
How to apply
Entry requirements for ILAC International College
Educational Qualification: High School/Secondary School Diploma or higher education*.
Interview: Successful interview with an ILAC International College team member.
English Proficiency: IELTS Academic 4.5
English language requirements
TOEFL Internet based overall score: 60.0
Application deadline:
This date isn’t available – speak to an IDP counsellor to get detailed information.
Further information
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