關於課程
In this business graduate certificate program, you'll learn that because today's customers are well informed and expect more customized solutions, account managers must have a solid foundation in all areas of sales, marketing and service. This includes prospecting, networking, relationship building, closing and post-sales activities.
As such, in interactive and practical courses, you'll learn how to put the customer first with an entrepreneurial mindset that adapts to diverse customer needs while you develop and practice skills in:
Conducting competitive and marketplace analyses that lead to understanding customer needs and behaviours,
Verbal and written communication,
Selling and presentation (storytelling and practical methodologies),
Using analytics and customer relationship management (CRM) tools,
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開始日期及學費
如何申請
Entry requirements for 百年理工學院
University degree or a three-year college diploma in any discipline from a recognized institution. We will consider applicants who have a two-year college diploma or partial (minimum 75%) university degree completion and who have a minimum of two years work experience relevant to the program (transcript and resume. IELTS: 6.5 with no band score less than 6.0. Additional English language communications clinic sessions will be required and assigned for any single band score area below 6.5. TOEFL: 580 Paper based 88 + minimums of 22 for the Internet based test.
English language requirements
托福(TOEFL iBT)總分: 88.0
最後申請期限:
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