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College Diploma in 9-1-1 Emergency and Call Centre Communications

在德恒學院
location
位置

Canada

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課程級別

學士學位

location

2 Year(s)

location

09 September 2024

Callers are frantic and they are depending on you. Can you stay calm, collect the information needed and direct the appropriate responses to Telecommunicators in 911, Fire, Emergency Medical and Police communication centres face this pressure every shift. They must work at a fast pace, make decisions and use good judgment – all requirements of this profession. Training provided is also suitable for non-emergency call centres. This program is unique in that it is the only program endorsed by an internationally recognized public safety communications regulatory body, the Association of Public Safety Telecommunications Officials (APCO). Students participate in extensive simulations using up-to-date industry computer-aided dispatch software. Focus is also put on student wellness and well-being as “helpers” by providing training in self-care, resilience, mindfulness and mental health.

學費僅供參考。立即與我們的留學顧問聯繫了解最新資訊。

  • 課程總長: 2 Year(s)
  • 費用: 無法取得
In學年take 位置
Fall (September), 2024 Oshawa
Winter (January), 2025 Oshawa
Fall (September), 2025 Oshawa
Winter (January), 2026 Oshawa

Entry requirements for 德恒學院

Ontario Secondary School Diploma (OSSD) or Mature Student Status
AND
Grade 12 English (C or U)
POST-ADMISSION REQUIREMENTS
Current Canadian Heart and Stroke Foundation CPR (Level C) (within one year)
Current standard first aid certificate (within three years)
Grade 12 English (C or U) (minimum 60 per cent) Academic IELTS: 6.0, no band score less than 5.5 , IBT TOEFL: 80, with minimum section scores of 20

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  • If you aren’t eligible for the above entry requirements, you might want to explore pathway options at 德恒學院. If you want to find out more, please speak to our counsellors.

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