Ontario College Certificate in Office Administration - General (Kingston)

A student graduating from the Office Administration - General program will graduate with a one-year certificate, opening the door to a variety of entry-level employment opportunities in both private and public work sectors. Students will gain knowledge in the following areas:
Technical skills
Introductory level Office 365/2019 cloud-based computer application skills including Word, Excel, Access, PowerPoint etc.
Outlook 365 - students become proficient in producing professional email communications, creating folders to stay organized, use of Outlook calendar to book appointments and schedule meetings.
Students will be required to achieve a keyboarding speed of 40-50 GWPM.
Students learn to share and edit documents in a cloud-based environment. Using MS Teams, collaboration software students learn how to book, attend and chair virtual meetings.
Soft skills
Customer relationships are built on the use of effective and consistent communication as well as the ability to uphold and maintain confidentiality. The ability to work both independently and collaboratively are skills that are highly valued.
Employers seek office administrators that are highly organized, forward-thinking and have the ability to problem-solve.

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